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Who We Are
Thepaymart Infotech Solution provides cloud-based solutions, including recharge of prepaid, post Paid, data card, bill pay and related products and services, to businesses, individuals, non-profit organizations and others. As part of the thepaymart family, we are able to provide a variety and range of products and services to help customers with their technology needs.
The information that we collect in connection with the Services is hosted on servers located in the United States and in India, unless otherwise provided. Your data may be processed or accessed outside of the European Economic Area countries by us or our service providers. By using the Services, you freely and expressly give us your consent to export your information and data outside of the European Economic Area.
We collect the following types of information from you to provide you with the products and services you purchased and for the purposes described below. We may collect any or all of the information via both automated means such as communications profiles or cookies.
The personal information we collect depends on the type of service, support, or sales inquiry, and may include your name, address, telephone number, fax number and email address, IP address, domain name, dates of service provided, types of service provided, The financial information will only be used to bill you for the products and services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider. When transferring personal information a security icon will appear in your browser.
Cookies and Tracking
(i) “required cookies” are necessary for our website to work properly,
(ii) “performance cookies” allow us to analyze how Visitors use our website so we can measure and improve the performance of our website,
(iii) “functional cookies” allow us to remember choices you may have made on our website, and
(iv) “advertising cookies” are used to present ads that are relevant to your interests. We may utilize cookies to track referrals from internal and external affiliates, as well as advertising campaigns. We may also use a third party service provider to send emails that you have agreed to receive. Pixel tags and cookies may be used in those email messages to help us measure the effectiveness of our advertising and to enable us to provide more focused marketing communications to you. You can reject cookies by changing your browser settings, but be aware that this will disable some of the functionality on our website.
Customer Surveys. We may periodically conduct customer surveys. Participation in our customer surveys is voluntary. However, we encourage our users to participate in these surveys because they provide us with important information that helps us improve the types of services we offer and how we provide them to you. Your personal information, if provided, will remain confidential, even if the survey is conducted by a third party service provider on our behalf.
Personal Information. The information we collect is used for billing and to provide service and support to our customers. We may study this information to determine our customers’ needs and to promote certain products and services or additional support. We may also generate non-identifying and aggregate profiles from information that you provide during registration (such as the total number of customers in a given category). This aggregated and non-identifying information may be used to promote advertisements that appear on our website and in connection with our services.
We take reasonable precautions to prevent unauthorized access to your information. Accordingly, we may require you to provide additional forms of identity should you wish to obtain information about your account details. We may also use the information you provide to email Company newsletters to the primary contact e-mail on file, or to contact you about other products or services that we think may be of interest.
Log Files. We use IP addresses to analyze trends, administer our site and servers, track access, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. However, it is possible that personal information about a customer may be included in the log files due to the normal functions of IP addresses and Web browsing.
Customer Surveys. We may use the contact and other information provided to follow up with you to help resolve issues internally or with our third party partners. For example, we may contact you based on their survey answers or to highlight certain changes we made in response to your feedback.
Partners and Sponsors. Some of our products or services are offered or promoted in conjunction with a partner or sponsor, or another brand or company within our corporate family. We may share your information with these parties to offer the product or service or to facilitate your use of additional amenities included with your Thepaymart Infotech Solution account. For example, one of our partners may provide services to you based on links that you access from your control panel.
We may also disclose aggregate, anonymous data based on information collected from users to potential partners, reputable third parties and other companies or brands within our corporate family. We will only share your information with third parties that agree to maintain your information in confidence and to use it solely for purposes of providing the product or service as agreed to by us.
Service Providers. We may transfer (or otherwise make available) your personal information to third parties that help us provide our services or provide services on our behalf. For example, we may use service providers to authorize and process payments, administer surveys, or run promotions. Your personal information may be maintained and processed by our third party service providers in the United States or in other jurisdictions. Our service providers are given the information they need to perform their designated functions, and we do not authorize them to use or disclose personal information for their own marketing or other purposes.
Online Advertisements. We do not share personally identifiable information about you with advertisers. We may display online advertisements and we may share aggregated and non-identifying information about you that we collect through the registration process or through online surveys and promotions with certain advertisers. In some instances, we use this aggregated and non-identifying information to deliver tailored advertisements. For example, an advertiser may tell us the audience they want to reach (e.g., males between 25 and 55 years of age) and provide us with an advertisement tailored to the audience. Based upon the aggregated and non-identifying information we have collected, we may then display the advertisement to the intended audience.
Customer Surveys. We may share information obtained from customer surveys within the Company and our corporate family, and with trusted third parties to develop or provide products and services that we believe would be of interest to you.
Sale of Business. If the Company is involved in a merger, acquisition, or sale of all or a material portion of its assets, change in corporate control, or insolvency or bankruptcy proceedings, you will be notified via email or a prominent notice will be placed on the website of any such change in ownership or use of your personal information as well as any choices you may have regarding your personal information.
Legal and Compliance Reasons. We may access, preserve and share your information with companies, organizations, governmental entities or individuals outside of the Company if we believe, in good faith, that the law requires us to do so. This may include, but is not limited to, responding to subpoenas, court orders or other legal processes (such as law enforcement requests). We may also access, preserve and share your information as necessary to: (i) establish or exercise our legal rights or defend against any legal claim including threatened claims involving the Company based on the anonymity of name; (ii) investigate, prevent, or take action regarding suspected fraud or other illegal activities; (iii) prevent death or serious physical harm to any person; or (iv) investigate violations of our Terms of Service.
Correcting/Updating Personal Information. If your information changes, or if you no longer desire our services, we will endeavour to provide a way to correct, update or remove that your personal data in our records. In most cases, this can be achieved via our billing system at www.thepaymart.com or by emailing us at firstname.lastname@example.org
We use technical security measures to prevent the loss, misuse, alternation or unauthorized disclosure of information under our control. We use security measures including and not limited to: physical, electronic and managerial procedures to safeguard and secure the information we collect online. All sensitive information is collected on a secure server.
This website is not directed towards children and we do not seek to collect any personal information from children. If we become aware that personal information from a child under the age of 13 has been collected, we will use all reasonable efforts to delete such information from our database.
Changes to this Policy
This file was last modified on June 25, 2018.